ATI WARRANTY SERVICE POLICY & PROCEDURE
ATI 2 year limited warranty on imported goodsAmerican Tactical Imports provides warranty services, parts and repairs for our imported products. If you believe your ATI imported product or ATI brand product needs service or replacement, please contact 1-800-290-0065 or email email@example.com. One of our representatives will assist you and provide all instructions. If you are contacting ATI for service of a firearm please have your serial number available. All returns for service or repair require a Return Authorization (RA) number to be issued by an ATI representative. No returns for service will be accepted without an ATI issued RA number written clearly on the outside of the package. Any items received without an ATI issued RA number will be returned to the sender without action. Service time frame may vary due to service cue and availability of parts from foreign manufacturers. It is the responsibility of the consumer to ship any firearms or products to ATI for service. All firearms must be registered by mail in registration form or online registration before an ATI representative can issue a return authorization number. If an item received is outside of warranty coverage, an ATI representative will contact you before further action is taken. The warranties covered by ATI are implemented and monitored by the foreign manufacturers of all ATI imported products. ATI reserves the right to deny or decline any warranty services or products that do not meet the warranties implemented by our manufacturers. If you are returning a rifle or shotgun for service, you may ship to ATI via US Postal Service or any parcel delivery service directly to ATI. You must declare the firearm as a firearm to the shipping company. If you are returning a pistol, it is the responsibility of the owner to contact a local FFL to ship to ATI. All warranty service information must be provided by the FFL who is shipping the pistol. All firearms returned to ATI for service can only be shipped back to the original senders address. Change of return shipping address once received is not authorized. Pistols can only be shipped to and from FFL locations. If you have any questions or concerns regarding ATI’s warranty policy or services please contact us at 1-800-290-0065 or email at firstname.lastname@example.org.
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